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Privacy Policy

Last Updated: June 2026
 

Nac Hire Limited is committed to protecting your privacy and handling your personal information responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
 

Information We Collect

We may collect:

  • Name

  • Telephone number

  • Email address

  • Property address

  • Enquiry details

  • IP address and website usage data

  • Information submitted through contact forms
     

How We Use Your Information

We use your information to:

  • Respond to enquiries.

  • Provide quotations.

  • Deliver our services.

  • Arrange appointments.

  • Improve our website.

  • Meet our legal obligations.
     

We will never sell your personal information to third parties.
 

Google Analytics

Our website uses Google Analytics to understand how visitors use our website. This information is anonymous and helps us improve our website and customer experience.
 

Cookies

Our website uses cookies. Please refer to our Cookie Policy for more information.

Your Rights

You have the right to:

  • Access your personal information.

  • Correct inaccurate information.

  • Request deletion of your data.

  • Restrict or object to processing.

  • Withdraw consent where applicable.

Contact

NAC Hire Limited

Email: info@nachire.co.uk

Telephone: 01332 881534

 

Cookie Policy

Last Updated: June 2026

Our website uses cookies to improve your browsing experience.

Cookies help us:

  • Operate the website.

  • Remember your preferences.

  • Measure website performance.

  • Understand visitor behaviour using Google Analytics.
     

Types of Cookies

Essential Cookies

Required for the website to function correctly.

Analytics Cookies

Used by Google Analytics to help us improve our website.

Functional Cookies

Remember your preferences.

You can manage or disable cookies through your browser settings.

 

Website Terms & Conditions

By using this website you agree to the following terms.

  • All website content remains the property of NAC Hire Limited

  • Information is provided in good faith but may change without notice.

  • Quotations are valid only when confirmed in writing.

  • Images shown are examples of previous work and may not represent every installation.

  • Prices shown (where applicable) are subject to site survey.

  • We reserve the right to amend or update website content at any time.

 

Workmanship Warranty Terms & Conditions

NAC Hire Limited provides a 5-Year Workmanship Warranty, subject to the following conditions.

The warranty covers defects resulting directly from our workmanship.

The warranty does not cover:

  • Fair wear and tear

  • Damage caused by third parties

  • Vehicle overloading beyond normal domestic use

  • Ground movement beyond our control

  • Tree root damage

  • Flooding or subsidence

  • Damage caused by utilities excavating after installation

  • Lack of maintenance

  • Accidental or malicious damage

  • Natural weathering or colour variation

The warranty becomes void if alterations are made by another contractor.

Any defect must be reported as soon as reasonably possible to allow inspection.

This warranty covers workmanship only and does not replace manufacturer warranties on materials.

 

Complaints Procedure

NAC Hire Limited aims to provide an excellent service.

If you are unhappy with any aspect of our work, please contact us.

Step 1

Contact us by telephone or email explaining your concern.

Step 2

We will acknowledge your complaint within 2 working days.

Step 3

Where necessary, we will arrange a site inspection.

Step 4

We aim to resolve complaints within 14 working days wherever possible.

If additional investigation is required, we will keep you informed throughout the process.

Customer satisfaction is extremely important to us, and we will always work with you to achieve a fair resolution.

 

Accessibility Statement

NAC Hire Limited is committed to making our website accessible to everyone.

We continually work to improve usability and accessibility for all visitors.

If you experience any difficulty using our website or require information in an alternative format, please contact us.

Telephone: 01332 881534

Email: info@nachire.co.uk

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